Privacy Policy
This Privacy Policy explains how SPOREZILLA (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you access or interact with our services, including when you make a purchase from our website or communicate with us (collectively, the "Services"). For the purposes of this Privacy Policy, "you" refers to users of our Services, which may include customers, visitors, or other individuals whose information we handle.
Please read this Privacy Policy carefully. By using or accessing our Services, you agree to the collection, use, and disclosure of your information as described here. If you do not agree with the terms outlined in this Privacy Policy, please refrain from using our Services.
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Updates to This Privacy Policy
We may revise this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. Any updates will be posted on our Site, and we will update the "Last updated" date. Please review this policy periodically for any changes.
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How We Collect and Use Personal Information
To provide and enhance our Services, we collect various types of personal information from multiple sources. The information we collect depends on your interaction with SPOREZILLA. In addition to the purposes outlined below, we use personal information to communicate with you, provide our Services, meet legal obligations, enforce agreements, and protect the integrity of the Site and its users.
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Types of Information We Collect
We collect personal information based on your interactions with our Site and Services. "Personal information" refers to data that identifies or relates to you. Below are the main categories of personal information we collect:
Direct Information Provided by You:
Contact details such as your name, address, phone number, and email.
Transaction information, including your billing and shipping details, payment confirmation, and order history.
Account details like your username, password, and security questions.
Shopping activity such as items viewed, added to your cart, or saved to a wishlist.
Customer support information, including details you share when contacting us for assistance.
Some features of our Services may require you to provide certain personal information. Refusal to provide such information may prevent access to specific features or services.
Automatic Information Collected via Cookies:
We automatically collect certain information related to your use of our Site through cookies and similar technologies. This data ("Usage Data") may include details about how you navigate our website, device information, browser details, IP address, and other interactions with the Services.
Information from Third Parties:
We may also receive information about you from third-party providers, including:
Service partners that support our Site, such as WIX.
Payment processors to facilitate payments and fulfill orders.
We treat all information received from third parties in accordance with this Privacy Policy but are not responsible for the accuracy of data provided by third parties or their privacy practices. For more information, see the "Third Party Websites and Links" section below.
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Use of Personal Information
We use your personal information for the following purposes:
Service Delivery: To process orders, facilitate returns, manage accounts, provide customer support, and deliver products.
Marketing: To send marketing communications, including promotional emails and advertising tailored to your preferences.
Security: To detect, prevent, and respond to fraud, illegal activities, and security issues. Please keep your account details secure and notify us immediately if you suspect any unauthorized access.
Communication: To interact with you regarding your account, orders, and support inquiries.
Cookies
We use cookies and other tracking technologies to improve the functionality of our Site and Services, as well as to collect analytics and personalize user experiences. You can control cookies through your browser settings, though blocking cookies may affect your experience with certain features.
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How We Share Personal Information
We may share personal information with third parties in the following circumstances:
Service Providers: Third-party vendors who perform services on our behalf (e.g., WIX for website management, payment processors, customer support, and shipping providers).
Marketing Partners: Business partners who assist with advertising and promotions.
Legal Obligations: To comply with legal obligations or protect the rights of our users, including in response to court orders or legal processes.
We do not sell or share sensitive personal information for profiling purposes. We have disclosed personal information in the past 12 months to fulfill the purposes described in this Privacy Policy.
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User-Generated Content
If you submit reviews or other content publicly on our Site, this information may be visible to anyone who accesses the Services. We are not responsible for third-party use of publicly available information.
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Third-Party Websites and Links
Our Site may contain links to third-party websites not controlled by SPOREZILLA. We recommend reviewing the privacy policies of these sites before sharing any personal information, as we are not responsible for their privacy practices.
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Children's Data
Our Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of 18. If you are aware that a child has provided us with their personal data, please contact us to request its deletion.
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Security and Data Retention
We take reasonable measures to secure your personal information, but no method of transmission is completely secure. We retain personal information for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce agreements.
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Your Rights
Depending on your location, you may have rights regarding the personal information we hold about you, including the right to:
Access, update, or delete your data.
Restrict or object to processing.
Withdraw consent where applicable.
To exercise these rights or manage communication preferences, please contact us using the details below. We may request additional information to verify your identity before processing your request.
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Contact Information
If you have any questions about this Privacy Policy or how we handle your personal information, please reach out to us at:
SPOREZILLA
Email: info@sporezilla.shop
PO Box 7126
Surry Hills NSW 2010
Australia